Terms of service

Effective Date: August 31, 2026

Welcome to purushotam.com. These Terms of Service (“Terms”, “Terms of Service”, or “Agreement”) govern your access to and use of our website, products, services, and related features. By accessing, browsing, or purchasing from purushotam.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

Please read these Terms carefully before using our website or placing an order. If you do not agree with any part of these Terms, please do not use our website or purchase products from us.

1. About Our Store

purushotam.com is an online electronics store offering various electronic products, gadgets, accessories, and related items to customers.

Business Name: Purushotam
Website: purushotam.com
Email: purushottam24support@gmail.com
Phone: 9635954339
Business Address: Dhoramanna, Deulti, Bagnan, Howrah, West Bengal, India
PIN Code: 711303
Business Category: Electronics
GSTIN: 19BJTPM0740E1Z2

Throughout these Terms, the words “we”, “us”, “our”, and “Purushotam” refer to the owner/operator of purushotam.com. The words “you”, “customer”, or “user” refer to any person accessing our website or purchasing our products.

2. Acceptance of Terms

By visiting purushotam.com, creating an account, browsing products, adding products to your cart, placing an order, making a payment, or otherwise using our services, you agree to comply with these Terms.

These Terms apply to all visitors, customers, users, and other individuals who access or use our website.

We reserve the right to update, modify, or replace these Terms at any time. Changes may be posted on this page without individual notice. Your continued use of the website after changes are posted means that you accept the revised Terms.

3. Eligibility to Use Our Website

You must provide accurate and complete information when using our website or placing an order.

You agree that:

  • You are legally capable of entering into a purchase agreement.

  • The information you provide is accurate and current.

  • You will not use our website for unlawful purposes.

  • You will not attempt to interfere with the operation or security of our website.

  • You will not use another person's information or payment details without authorization.

If we reasonably believe that information provided by a customer is inaccurate, fraudulent, or misleading, we may cancel or suspend the related order or account.

4. Products and Product Information

We make reasonable efforts to display accurate information about our products, including product names, descriptions, images, specifications, prices, colors, sizes, features, and availability.

However, minor differences may occur between the product displayed on our website and the actual product due to:

  • Screen or display settings.

  • Photography and lighting conditions.

  • Manufacturer changes.

  • Packaging updates.

  • Product revisions.

  • Differences in color reproduction on different devices.

Product specifications may occasionally be changed by manufacturers without prior notice. Where applicable, the product supplied may contain updated packaging or specifications while maintaining the advertised functionality.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

5. Product Availability

All products displayed on purushotam.com are subject to availability.

Adding an item to your cart does not guarantee that the product will remain available until checkout or delivery.

If an ordered product becomes unavailable after an order is placed, we may contact you regarding an alternative, replacement, or refund, depending on the circumstances.

We reserve the right to limit quantities purchased by an individual customer or household where necessary.

6. Prices and Taxes

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that product prices are accurate. However, pricing errors may occasionally occur due to technical issues, incorrect data, or other circumstances.

If an obvious pricing error affects an order, we reserve the right to cancel the order and notify the customer. Any amount already paid for a cancelled order will be handled according to our applicable refund procedure.

Applicable taxes, including GST where required, may be included in or added to the displayed price depending on the product and applicable laws.

7. Orders and Order Acceptance

When you place an order on purushotam.com, you are submitting a request to purchase the selected product(s).

After placing an order, you may receive an order confirmation through the contact information provided by you. An order confirmation does not necessarily guarantee final acceptance if circumstances such as product availability, payment verification, pricing errors, or suspected fraudulent activity require further review.

We reserve the right to refuse, cancel, or limit any order where reasonably necessary.

If we cancel an order after payment has been received, the eligible amount will be processed for refund according to our applicable refund procedures.

8. Customer Information and Order Accuracy

Customers are responsible for providing correct information during checkout.

This may include:

  • Full name.

  • Complete delivery address.

  • PIN code.

  • Mobile number.

  • Email address.

  • Payment information.

  • Other information required to process the order.

Please carefully verify your information before completing your purchase.

We are not responsible for delays, failed deliveries, returns, or additional charges caused by incorrect or incomplete customer information, including incorrect addresses or contact numbers.

If you notice an error in your order information, please contact us as soon as possible at purushottam24support@gmail.com or 9635954339.

9. Payment Terms

We may offer different payment options depending on availability, including online payment methods and Cash on Delivery (COD), where applicable.

Customers must provide valid payment information when required.

For online payments, transactions may be processed through third-party payment service providers. We do not directly control the systems operated by those providers.

We are not responsible for technical failures, delays, declined transactions, or interruptions caused by third-party payment gateways, banks, card networks, or financial institutions.

COD availability may depend on product, location, order value, courier service, or other operational factors.

10. Shipping and Delivery

We aim to process and dispatch orders within the estimated processing period displayed on the website or communicated to customers.

Delivery times may vary depending on:

  • Delivery location.

  • Courier availability.

  • Product availability.

  • Weather conditions.

  • Public holidays.

  • Transportation disruptions.

  • Operational circumstances.

  • Events outside our reasonable control.

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Customers are responsible for ensuring that someone is available to receive the package when required.

Once an order has been handed over to the courier, delivery may be subject to the courier's operational policies and circumstances.

For additional details, customers should review our applicable Shipping Policy.

11. Inspection of Products Upon Delivery

Customers are encouraged to inspect the package and product as soon as possible after delivery.

If the package appears visibly damaged, opened, tampered with, or otherwise compromised, customers should document the condition with photographs or video and contact us promptly.

For electronics and gadgets, customers should check the product and basic functionality within a reasonable period after receiving the order.

Any claim relating to damage, missing items, incorrect products, or defects may require supporting photographs, videos, packaging details, order information, and other evidence.

12. Returns, Replacements, and Refunds

Returns, replacements, and refunds are subject to our applicable Return & Refund Policy.

Customers must follow the instructions provided in that policy and meet the applicable eligibility requirements.

Certain products may not be eligible for return or replacement due to their nature, hygiene considerations, usage, damage caused by the customer, or manufacturer restrictions.

Refunds, where approved, will generally be processed using the applicable payment method or another appropriate method depending on the circumstances.

The time required for a refund to appear in a customer's account may depend on the customer's bank, payment provider, or financial institution.

13. Electronics, Warranty, and Manufacturer Support

Some electronics products may be covered by a manufacturer's warranty, seller warranty, or no warranty depending on the specific product listing.

Where a warranty is applicable, the warranty terms, duration, coverage, exclusions, and claim procedure may be determined by the manufacturer or relevant warranty provider.

Unless expressly stated in the product listing, Purushotam does not guarantee that every electronics product includes a manufacturer's warranty.

Customers should retain invoices, order information, packaging, and other relevant documents when seeking warranty support.

Damage caused by misuse, accidental damage, unauthorized repair, improper installation, liquid exposure, physical damage, electrical issues, or failure to follow product instructions may not be covered by warranty.

14. Prohibited Uses

You agree not to use purushotam.com for any unlawful or unauthorized purpose.

You must not:

  • Violate any applicable law or regulation.

  • Attempt to gain unauthorized access to our website or systems.

  • Introduce viruses, malware, or harmful code.

  • Interfere with website security or functionality.

  • Use automated systems to scrape or collect website content without permission.

  • Submit fraudulent orders.

  • Use stolen or unauthorized payment information.

  • Impersonate another person or business.

  • Engage in activities intended to disrupt our services.

  • Attempt to exploit website vulnerabilities.

  • Reproduce or misuse our content for commercial purposes without permission.

We reserve the right to suspend or restrict access where we reasonably believe these Terms have been violated.

15. Intellectual Property

All content available on purushotam.com, including text, product descriptions, graphics, logos, images, website design, icons, photographs, videos, and other materials, may be owned by or licensed to Purushotam or its relevant content providers.

You may use the website for personal and lawful shopping purposes.

You may not copy, reproduce, modify, distribute, publish, sell, create derivative works from, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

16. Third-Party Services and Links

Our website may use or integrate third-party services such as payment gateways, logistics providers, analytics services, social media services, or other technology providers.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the policies, security, availability, or performance of third-party websites or services that are outside our reasonable control.

If our website contains links to third-party websites, accessing those websites is at your own discretion.

17. Limitation of Liability

To the extent permitted by applicable law, Purushotam shall not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.

We are not responsible for circumstances beyond our reasonable control, including but not limited to natural disasters, transportation disruptions, internet failures, technical problems, strikes, government restrictions, courier delays, payment gateway failures, or other force majeure events.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded under applicable law.

18. Disclaimer

We strive to keep purushotam.com accurate, secure, and operational. However, we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or available at all times.

Product information is provided based on available information from manufacturers, suppliers, and our internal product data.

Customers should carefully review product specifications and instructions before using an electronic product.

19. Privacy

Your use of purushotam.com may involve the collection and processing of certain information required to operate our online store, process orders, provide customer support, and deliver products.

Our handling of customer information is governed by our Privacy Policy, which should be read together with these Terms of Service.

By using our website, you acknowledge that you have reviewed our applicable privacy practices.

20. Fraud Prevention

We reserve the right to conduct reasonable verification checks for orders that appear unusual, suspicious, or potentially fraudulent.

Orders may be delayed, cancelled, or refused where we reasonably suspect fraudulent activity, unauthorized payment methods, false information, repeated abuse of return policies, or other misuse of our services.

We may cooperate with relevant payment providers, logistics partners, or authorities where required by applicable law.

21. Account Suspension or Termination

We may suspend, restrict, or terminate a customer's access to our website or services if the customer violates these Terms, engages in fraudulent activity, abuses our policies, or uses the website in a manner that may harm our business, customers, employees, partners, or systems.

Termination does not remove any rights or obligations that arose before termination.

22. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from or relating to these Terms, purchases, products, or use of purushotam.com shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant location in West Bengal, India, subject to applicable law.

23. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, products, services, legal requirements, or website functionality.

The updated version will be posted on this page with a revised effective date.

Customers are encouraged to review this page periodically to remain informed about our current Terms.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally permitted.

The remaining provisions of these Terms shall continue to remain in full force and effect.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies displayed on purushotam.com, constitute the general agreement governing your use of our website and purchase of our products.

If there is a conflict between these Terms and a specific product or policy provision, the applicable specific provision may govern the relevant transaction to the extent permitted by law.

26. Contact Us

If you have questions regarding these Terms of Service, an order, a product, payment, shipping, return, refund, or any other matter related to purushotam.com, please contact us.

Purushotam
Website: purushotam.com
Email: purushottam24support@gmail.com
Phone: 9635954339
Address: Dhoramanna, Deulti, Bagnan, Howrah, West Bengal, India
PIN Code: 711303
GSTIN: 19BJTPM0740E1Z2

We encourage customers to contact us promptly so that we can review and address their concerns appropriately.

Thank you for choosing Purushotam.