Contact information
Welcome to Purushotam.com, your trusted online destination for quality Electronics and Gadgets. We are committed to providing our customers with a smooth, convenient, and reliable shopping experience. Whether you have a question about a product, need assistance with an order, want to know more about shipping or returns, or simply need help navigating our store, our support team is here to assist you.
At Purushotam.com, we value every customer and believe that good communication is an important part of excellent service. Please feel free to contact us using the information provided below.
Get in Touch With Us
If you have any questions, concerns, suggestions, or requests, please contact our customer support team. We will make every reasonable effort to understand your concern and provide appropriate assistance as quickly as possible.
Customer Support
Email: purushottam24support@gmail.com
Phone: 9635954339
For faster assistance, please include your order number, registered mobile number, and relevant product details when contacting us about an existing order.
Our Business Address
Purushotam.com
Dhoramanna, Deulti, Bagnan
Howrah, West Bengal
Pin Code – 711303
India
Our registered business location is provided above for customer reference and official communication purposes.
About Purushotam.com
Purushotam.com is an online store specializing in Electronics and Gadgets. Our goal is to make useful and innovative electronic products accessible to customers through a convenient online shopping platform.
We understand that purchasing electronics online can sometimes raise questions regarding product specifications, compatibility, delivery, payment, warranty, returns, and after-sales support. That is why our customer support team is available to help customers before and after their purchase.
We aim to maintain clear communication throughout the shopping journey, from product selection and order placement to delivery and post-purchase assistance.
Product-Related Questions
Before placing an order, you may have questions about a product's features, specifications, usage, compatibility, availability, or other details.
If you need clarification regarding a product listed on Purushotam.com, please contact our support team through email or phone. When contacting us, mention the product name or provide the product page details so that we can understand your question accurately.
We encourage customers to carefully review the product information available on the website before placing an order. If you are unsure about any important product information, our support team can help guide you with the information available to us.
Order Support
If you have already placed an order and need assistance, please contact us with your order details.
For order-related queries, please provide:
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Order number
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Customer name
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Registered mobile number
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Product name
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Date of order
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Description of your concern
Providing accurate information allows our support team to identify your order and respond more efficiently.
You can contact us if you need assistance regarding order confirmation, order status, delivery updates, product-related questions, or other order concerns.
Shipping and Delivery Assistance
We understand how important timely delivery is to our customers. If you have questions regarding shipping, delivery timelines, courier updates, or an order that has not arrived within the expected timeframe, please contact our customer support team.
When contacting us about delivery, please provide your order number and registered contact details. We will review the available order information and assist you accordingly.
Delivery times may vary depending on the destination, courier service, product availability, operational conditions, weather, public holidays, and other factors beyond our direct control.
Returns, Refunds, and Exchange Queries
If you have received a product and believe it may qualify for a return, refund, or exchange according to our applicable policies, please contact our support team.
For return or refund-related assistance, please provide your order number and clearly explain the issue. Depending on the nature of the concern, we may request additional information, photographs, videos, or other details to help us understand the condition of the product.
Customers are encouraged to review our applicable Return and Refund Policy before submitting a request. All return, refund, and exchange requests are subject to the terms and conditions specified in the relevant policy.
Damaged or Incorrect Products
If your package arrives damaged, defective, incomplete, or contains an incorrect product, please contact us as soon as possible after delivery.
To help us investigate the issue, please retain the original packaging and provide clear photographs or videos of the package and product when requested.
Please include:
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Order number
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Product name
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Description of the issue
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Photographs or videos, if applicable
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Packaging details, if relevant
Our support team will review the information and guide you through the appropriate next steps according to our applicable policies.
Payment-Related Assistance
If you experience difficulties while placing an order or have questions regarding available payment methods, please contact our customer support team.
For payment-related queries, please do not share sensitive banking information, passwords, PINs, OTPs, or card security details with anyone claiming to represent Purushotam.com.
We will never require you to disclose confidential payment credentials for ordinary customer support.
Cash on Delivery Queries
If Cash on Delivery is available for your location and you have questions regarding COD orders, payment at delivery, order confirmation, or related requirements, you may contact our support team.
COD availability may depend on the delivery location, product, courier service, and other operational factors. Please check the payment options available during checkout for the most relevant information regarding your order.
Business and General Enquiries
For general enquiries, suggestions, feedback, or business-related communication, you may contact us using our official email address.
Email: purushottam24support@gmail.com
We appreciate constructive feedback from our customers. Your suggestions help us understand customer expectations and improve our products, website, services, and overall shopping experience.
Customer Support Hours
Our support team aims to respond to customer enquiries as promptly as reasonably possible.
For faster processing, we recommend contacting us by email with complete details about your query. Response times may vary depending on the complexity and volume of enquiries received.
During weekends, public holidays, promotional periods, or periods of unusually high customer enquiries, responses may take additional time.
We appreciate your patience and understanding.
How to Contact Us Effectively
To help us resolve your concern efficiently, please follow these simple guidelines when contacting our support team:
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Clearly explain the reason for contacting us.
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Include your order number if your enquiry concerns an existing order.
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Mention the product name or relevant details.
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Provide your registered mobile number when appropriate.
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Attach clear photographs or videos if your issue involves product damage or defects.
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Avoid sending sensitive financial information.
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Allow reasonable time for our team to review and respond to your request.
Providing complete and accurate information helps us reduce unnecessary communication and provide better assistance.
We Value Your Feedback
At Purushotam.com, customer feedback is important to us. Every suggestion, review, and service-related comment gives us an opportunity to improve.
If you have recently purchased from our store, we welcome your feedback regarding your shopping experience, product quality, delivery experience, website usability, and customer service.
If you have encountered an issue, please contact our support team directly so that we have an opportunity to understand the matter and assist you appropriately.
Our objective is to build a trustworthy and customer-focused online shopping experience for electronics and gadgets.
Important Customer Information
For your safety and security, please be cautious of unauthorized individuals claiming to represent Purushotam.com.
Please remember:
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Do not share your OTP with anyone.
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Do not share your debit or credit card PIN.
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Do not share banking passwords.
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Do not provide confidential account credentials.
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Verify payment requests carefully.
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Use the contact information published on our official website when communicating with us.
If you receive a suspicious message or payment request claiming to be from Purushotam.com, please contact our official support team for verification.
Contact Information
Store Name: Purushotam.com
Business Category: Electronics
Email: purushottam24support@gmail.com
Phone: 9635954339
Business Address:
Dhoramanna, Deulti, Bagnan
Howrah, West Bengal
Pin Code – 711303
India
GSTIN: 19BJTPM0740E1Z2
Why Contact Purushotam.com?
We believe customer support should be simple, accessible, and transparent. Whether you are considering a purchase or have already placed an order, our team is ready to listen to your questions and concerns.
By maintaining clear communication and providing helpful assistance, we aim to create a positive experience for every customer who shops with Purushotam.com.
From product enquiries and order assistance to shipping questions and after-sales concerns, you can reach us through our official contact channels.
We’re Here to Help
Thank you for choosing Purushotam.com for your electronics and gadget needs. Your trust and satisfaction are important to us, and we appreciate the opportunity to serve you.
If you need assistance, don't hesitate to get in touch.
Email: purushottam24support@gmail.com
Phone: 9635954339
Purushotam.com
Dhoramanna, Deulti, Bagnan, Howrah
West Bengal – 711303, India
We look forward to assisting you and providing you with a convenient and reliable online shopping experience.