Privacy policy

Effective Date: August 31, 2026
Website: purushotam.com
Business Name: Purushotam
Email: purushottam24support@gmail.com
Phone: 9635954339
Address: Dhoramanna, Deulti, Bagnan, Howrah, West Bengal – 711303, India
Business Category: Electronics
GST No.: 19BJTPM0740E1Z2

At Purushotam, accessible through purushotam.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

By accessing or using purushotam.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.

1. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

Personal Information

When you place an order, register for an account, contact us, or otherwise provide information to us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Mobile or telephone number

  • Payment-related information

  • Order details

  • Product preferences

  • Information provided through customer support

  • Any other information you voluntarily provide

We only request information that is reasonably necessary to provide our products and services.

Automatically Collected Information

When you visit purushotam.com, certain information may be collected automatically. This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Website interaction information

  • Date and time of visits

  • General location information derived from your IP address

This information helps us understand how visitors use our website and improve its functionality and performance.

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Delivering purchased products

  • Confirming and communicating order details

  • Providing customer support

  • Responding to inquiries and requests

  • Processing payments through applicable payment providers

  • Managing refunds, returns, and exchanges

  • Improving our website and services

  • Personalizing your shopping experience

  • Preventing fraudulent or unauthorized transactions

  • Maintaining website security

  • Communicating important service-related information

  • Sending promotional communications where permitted

  • Understanding customer preferences and shopping patterns

  • Maintaining business and transaction records

  • Complying with applicable laws and regulations

We do not use your personal information for purposes that are unrelated to our business without an appropriate legal basis or your consent where required.

3. Cookies and Similar Technologies

purushotam.com may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies are small text files stored on your device when you visit a website. They may help us remember certain preferences, maintain shopping cart functionality, understand website traffic, and improve website performance.

Cookies may be used for purposes such as:

  • Website functionality

  • Shopping cart management

  • Security

  • Analytics

  • Website performance

  • Customer preferences

  • Advertising and marketing, where applicable

You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of our website.

4. Payment Information

When you make a purchase, your payment may be processed through third-party payment providers. Depending on the payment method selected, you may provide payment information directly to the relevant payment service provider.

We do not necessarily store complete payment card information on our own servers. Payment information may be handled by third-party payment processors according to their own privacy policies and security practices.

For security reasons, you should never send complete debit card numbers, credit card numbers, CVV numbers, PINs, passwords, or banking credentials to us through email, chat, or other unsecured communication methods.

5. Order and Shipping Information

To successfully process and deliver your order, we may share necessary information with trusted service providers, such as:

  • Courier and delivery partners

  • Payment processors

  • Technology and website service providers

  • Customer support providers

  • Order management providers

Information shared with these parties is limited to what is reasonably necessary to perform the requested service.

6. How We Share Information

We respect your personal information and do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information when reasonably necessary with:

Service Providers

We may use third-party companies to assist with website hosting, payment processing, shipping, analytics, customer service, marketing, technology, and other business operations.

Legal Requirements

We may disclose information if required or permitted by applicable law, regulation, legal process, court order, or government authority.

Fraud and Security

We may share information when necessary to detect, investigate, prevent, or address fraud, security incidents, unauthorized transactions, or other unlawful activities.

Business Transactions

If our business is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable legal requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

You are also responsible for maintaining the confidentiality of any account credentials and for using secure devices and connections when accessing our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Completing transactions

  • Providing customer support

  • Maintaining business records

  • Resolving disputes

  • Preventing fraud

  • Complying with legal and tax obligations

  • Enforcing our agreements

The length of time information is retained may vary depending on the type of information and the applicable legal requirements.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal obligations.

9. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your data is being used

  • Withdraw consent where processing is based on consent

  • Object to certain types of processing

  • Request restrictions on certain processing activities

Some requests may be subject to applicable legal limitations or verification requirements.

To exercise a privacy-related right, you may contact us using the details provided below.

10. Marketing Communications

If permitted by applicable law and where appropriate, we may use your contact information to communicate with you about products, offers, promotions, new arrivals, or other information related to Purushotam.

You may choose to stop receiving promotional communications by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send important transactional or service-related communications, such as order confirmations, shipping updates, payment notifications, or responses to customer support requests.

11. Third-Party Websites and Services

Our website may contain links, integrations, payment options, advertisements, or services provided by third parties.

If you click on a third-party link or use a third-party service, you may be directed to a website or platform that is not controlled by Purushotam.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate consent, please contact us.

If we become aware that we have unintentionally collected personal information from a child where collection is not permitted, we will take reasonable steps to delete that information.

13. Fraud Prevention and Website Security

We may use personal and technical information to identify suspicious activity, unauthorized transactions, fraudulent orders, abuse, or other security risks.

We reserve the right to take appropriate action where necessary to protect our customers, business, website, payment systems, and service providers.

This may include reviewing transaction information, device information, IP addresses, order patterns, or other relevant information where legally permitted.

14. Accuracy of Information

You are responsible for ensuring that the information you provide to us is accurate, complete, and current.

Incorrect shipping information, phone numbers, email addresses, or other details may affect order processing, delivery, customer support, or refund processing.

If your information changes, please contact us so that we can update our records where appropriate.

15. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we may update the “Effective Date” at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of purushotam.com after an updated Privacy Policy becomes available may indicate your acceptance of the revised policy, to the extent permitted by applicable law.

16. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India.

Any privacy-related matter will be handled subject to the applicable legal and regulatory framework.

Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law.

17. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, please contact us.

Purushotam

Website: purushotam.com
Email: purushottam24support@gmail.com
Phone: 9635954339
Address: Dhoramanna, Deulti, Bagnan, Howrah, West Bengal – 711303, India
GST No.: 19BJTPM0740E1Z2

When contacting us regarding personal information, please provide sufficient details about your request so that we can understand and respond appropriately.

18. Consent

By using purushotam.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.

If you do not agree with this Privacy Policy, please discontinue use of the website.

Last Updated: August 31, 2026

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