Terms & Conditions

Website: purushotam.com
Email: purushottam24support@gmail.com
Phone: 9635954339
Business Address: Dhoramanna, Deulti, Bagnan, Howrah, West Bengal – 711303, India
Business Category: Electronics
GST No.: 19BJTPM0740E1Z2

Effective Date: August 24, 2026

1. Introduction

Welcome to purushotam.com. These Terms & Conditions govern your access to and use of our website, products, services, and online shopping facilities. By accessing our website, browsing our products, placing an order, or using any service provided through the website, you agree to be legally bound by these Terms & Conditions.

Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should not use the website or purchase products from us.

Throughout these Terms & Conditions, the words “we,” “us,” “our,” and “Company” refer to purushotam.com. The words “you,” “your,” “customer,” and “user” refer to any person accessing, browsing, or purchasing from our website.

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Any changes will become effective once they are published on this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

2. Eligibility to Use the Website

By using purushotam.com, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

If you are using the website on behalf of another person or organization, you confirm that you have the authority to accept these Terms & Conditions on their behalf.

We may refuse service, cancel orders, or restrict access to the website if we reasonably believe that a customer has violated these terms or is using the website for fraudulent, unlawful, or abusive purposes.

3. Products and Product Information

purushotam.com primarily offers electronics and related products. We make reasonable efforts to ensure that product names, descriptions, specifications, images, prices, and other information displayed on the website are accurate and up to date.

However, minor variations may occur due to:

  • Differences in screen or device displays.

  • Manufacturer packaging changes.

  • Product color variations.

  • Updates to product specifications by manufacturers.

  • Differences between product images and the actual physical product.

  • Typographical or technical errors.

Product images are provided for general reference and may sometimes differ slightly from the actual product.

We reserve the right to correct errors, update information, change product specifications, or discontinue products without prior notice.

4. Pricing and Taxes

All product prices displayed on purushotam.com are subject to change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. However, if a technical error, typographical error, system error, or incorrect product price occurs, we reserve the right to cancel or modify the affected order.

Applicable taxes, including GST where required, may be included in or added to the displayed price depending on the product and applicable law.

If an order is cancelled due to an incorrect price, we will communicate the cancellation to the customer and, where applicable, initiate a refund for any amount already paid.

5. Orders and Order Acceptance

When you place an order through purushotam.com, you are making an offer to purchase the selected products according to these Terms & Conditions.

After placing an order, you may receive an order confirmation through the contact information provided by you. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, reject, cancel, or limit an order for reasons including:

  • Product availability.

  • Incorrect product information.

  • Pricing errors.

  • Suspicious or fraudulent activity.

  • Incorrect customer information.

  • Delivery limitations.

  • Duplicate orders.

  • Payment issues.

  • Violation of these Terms & Conditions.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

6. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

This may include your:

  • Full name.

  • Mobile number.

  • Email address.

  • Billing address.

  • Shipping address.

  • Payment information.

  • Other information required to process your order.

You are responsible for ensuring that the delivery address and contact information are correct.

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or outdated information provided by the customer.

7. Payment Terms

We may provide different payment options depending on availability, including online payment and Cash on Delivery where applicable.

For prepaid orders, customers must complete payment using the available payment methods displayed during checkout.

For Cash on Delivery orders, payment must be made according to the instructions provided by the delivery service or courier.

We do not knowingly store complete card details or other sensitive payment credentials on our website when payment is processed through third-party payment providers. Payment transactions may be subject to the terms and policies of the respective payment service provider.

8. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time displayed on the website or communicated to the customer.

Delivery times may vary depending on:

  • Customer location.

  • Courier availability.

  • Product availability.

  • Weather conditions.

  • Public holidays.

  • Transportation disruptions.

  • Government restrictions.

  • Unforeseen logistical circumstances.

Estimated delivery times are not guaranteed unless expressly stated otherwise.

Once an order has been handed over to the courier or delivery partner, delivery may be affected by circumstances outside our direct control.

Customers should ensure that someone is available at the provided delivery address to receive the order.

9. Inspection at Delivery

Customers are encouraged to inspect the package at the time of delivery for visible signs of damage or tampering.

If the package appears damaged, opened, or tampered with, the customer should notify the delivery personnel and contact us as soon as possible.

For damaged or incorrect products, customers may be required to provide photographs, videos, packaging details, order information, or other evidence to help us investigate the matter.

10. Returns, Replacements and Refunds

Returns, replacements, and refunds are subject to our applicable Return & Refund Policy.

Customers should review the relevant policy before placing an order.

Depending on the product and circumstances, a return or replacement may require:

  • The product to be unused.

  • Original packaging to be retained.

  • Accessories and manuals to be included.

  • Proof of purchase.

  • Photographs or videos showing the issue.

  • The request to be submitted within the applicable return period.

Certain products may not be eligible for return or replacement due to their nature, hygiene considerations, usage, manufacturer restrictions, or other applicable conditions.

Refunds, where approved, will generally be processed using the applicable payment method or another appropriate method available under our refund process.

11. Electronics Warranty

Some electronics products may be covered by a manufacturer's warranty. Where applicable, warranty terms are determined by the respective manufacturer or brand.

Unless expressly stated otherwise, purushotam.com does not provide an independent warranty beyond the warranty offered by the manufacturer.

Warranty claims may require customers to provide:

  • Order details.

  • Invoice or proof of purchase.

  • Product serial number.

  • Photographs or videos.

  • Details of the problem.

Warranty coverage may exclude damage caused by misuse, accidents, unauthorized repairs, water or liquid damage, physical damage, improper installation, electrical issues, normal wear and tear, or other conditions specified by the manufacturer.

12. Prohibited Activities

You agree not to use purushotam.com for any unlawful or unauthorized purpose.

You must not:

  • Use the website to commit fraud.

  • Provide false or misleading information.

  • Attempt to access restricted areas of the website.

  • Interfere with website functionality.

  • Upload malicious software or harmful code.

  • Attempt to obtain unauthorized access to customer or company data.

  • Copy or reproduce website content without permission.

  • Use automated systems to misuse the website.

  • Place fraudulent or intentionally false orders.

  • Abuse promotional offers or discount codes.

  • Use the website in violation of applicable Indian laws.

We reserve the right to restrict or terminate access where prohibited activity is suspected.

13. Intellectual Property

All content available on purushotam.com, including logos, trademarks, text, graphics, product descriptions, photographs, page designs, icons, website layouts, and other materials, may be protected by applicable intellectual property laws.

Unless expressly permitted by us, you may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content.

Third-party trademarks, product names, and brand names displayed on the website belong to their respective owners.

14. Third-Party Services and Links

Our website may use third-party services such as payment gateways, courier companies, analytics providers, communication services, and other technology providers.

Third-party services may operate under their own terms and privacy policies. We are not responsible for the independent policies, practices, availability, or performance of third-party services.

If our website contains links to third-party websites, those links are provided for convenience. Visiting third-party websites is at your own risk.

15. Promotions and Discount Offers

From time to time, purushotam.com may provide promotional offers, discounts, coupons, limited-time deals, or special pricing.

Promotional offers may be subject to additional terms, including:

  • Limited validity.

  • Product-specific eligibility.

  • Minimum order requirements.

  • One-time-use restrictions.

  • Limited availability.

  • Customer-specific eligibility.

We reserve the right to modify, suspend, or cancel a promotional offer at any time if necessary.

Promotional offers cannot be combined unless expressly stated otherwise.

16. Limitation of Liability

To the maximum extent permitted by applicable law, purushotam.com shall not be liable for indirect, incidental, special, consequential, or unforeseen losses arising from the use of our website or products.

We are not responsible for losses resulting from:

  • Courier delays.

  • Incorrect customer information.

  • Third-party service interruptions.

  • Website downtime.

  • Payment gateway failures.

  • Events beyond our reasonable control.

  • Improper product use.

  • Unauthorized product modifications or repairs.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Website Availability

We aim to keep purushotam.com available and functional, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

  • Maintenance.

  • Software updates.

  • Server issues.

  • Technical problems.

  • Security incidents.

  • Internet or network disruptions.

  • Circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

18. Privacy

Your use of purushotam.com may involve the collection and processing of personal information necessary for order processing, delivery, customer support, payment processing, and other legitimate business purposes.

Please review our Privacy Policy for information regarding how personal information may be collected, used, stored, and protected.

By using our website, you acknowledge that you have read and understood the applicable privacy practices.

19. Force Majeure

We shall not be responsible for failure or delay in fulfilling our obligations when such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fires, epidemics, pandemics, government restrictions, strikes, transportation disruptions, wars, civil disturbances, technical failures, telecommunications failures, or other unforeseen events.

Where reasonably possible, we will take appropriate steps to minimize the impact of such circumstances on customers.

20. Indemnification

You agree to indemnify and hold harmless purushotam.com, its owners, representatives, employees, service providers, and associated parties from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the website, violation of these Terms & Conditions, fraudulent activity, or violation of applicable law.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from or relating to the use of purushotam.com, products purchased through the website, or these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant business location, subject to applicable law.

22. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business practices, products, services, technology, or applicable legal requirements.

The updated version will be published on this page with an updated effective date.

Customers are encouraged to review this page periodically.

23. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions shall continue to remain effective.

24. Entire Agreement

These Terms & Conditions, together with our applicable Privacy Policy, Shipping Policy, Return & Refund Policy, and other website policies, constitute the terms governing your use of purushotam.com and your purchase of products through our website.

Any additional terms applicable to a particular product, service, promotion, or transaction shall also apply where expressly communicated.

25. Contact Us

If you have questions, concerns, complaints, or requests regarding these Terms & Conditions, your order, products, payments, shipping, or customer support, please contact us using the details below:

Website: purushotam.com
Email: purushottam24support@gmail.com
Phone: 9635954339
Address: Dhoramanna, Deulti, Bagnan, Howrah, West Bengal – 711303, India
GST No.: 19BJTPM0740E1Z2

We aim to respond to customer queries within a reasonable period and provide appropriate assistance based on the nature of the request.

By accessing purushotam.com or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.